Smarter Customers. Faster Sales.

MindTouch is the #1 solution for making success easy
at every stage of your customers’ journey.

Help your customers unlock the full potential of your product

MindTouch is a provider of cloud based customer success software. This is a new kind of technology that creates shorter sales cycles, increases organic site traffic, and turns new users into experts and brand advocates.

It can be deployed standalone or can be integrated into existing customer support systems like Salesforce.

Anticipate intent, capture value in real-time

Every action taken by your customers, every answer provided by your support agents, and every document created by your product experts is captured to fuel your Success Center.

ACCELERATE USER ADOPTION

BUILD CUSTOMER LOYALTY

INCREASE CUSTOMER RETENTION

Our greatest thrill is to help you
make your customers successful

With millions of users worldwide, MindTouch is trusted
by global companies and emerging brands.

+57%
TICKET
DEFLECTION
+20%
NET PROMOTER
SCORE (NPS)
+64%
SITE TRAFFIC
FROM SEO