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A social knowledge base. It's cloud-based, easy to use, and perfect for creating a product help community.
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- Social Knowledge Base and Help Centers
We build results driven next generation help communities for some of the world's largest and most respected brands. - Technical Support Solutions
We live to help. Many of the world's largest companies work with MindTouch to deliver mission critical solutions. Learn the basics of our process.
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- F1 Contextual Help
Bring your self-serve support docs straight to your users, right within your app. - Desktop Suite
Bridge Microsoft Office with MindTouch. - Content Moderation and Workflows
View and manage the entire content creation process. - Zendesk Help Desk Integration
Love your help desk even more with Zendesk integration. - ScreenSteps Desktop Pro
Turn screen captures into instructional and informational product documentation.
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Many of the world's most respected brands rely on MindTouch including NASA, SAIC, Booz Allen, Microsoft, Cisco, Washington Post, Viacom, the New York Times, AXA, Timberland and HCA.
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If working in an environment where creativity, advanced technology, and a passion for excellence appeals to you, then we want to talk to you.
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Reach out and say hello. - Corporate Blog
MindTouch is a recognized expert in both open source and Enterprise 2.0 technologies. Our blog is a great place to participate in a variety of valuable discussions. - Technology
The open source .NET Web Oriented Architecture Framework (WOAF) that is redefining how enterprise software is built.
Customer Success Stories
Innovative companies like RightScale, ExactTarget and Mozilla have standardized on MindTouch for their documentation strategy.
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MindTouch converts users into experts. A cloud based social help center that includes a
knowledgebase and a help button that can be added to any web application in minutes.
Millions use our software every day.
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Recent News
Who Cares About Your Live Content?
November 17, 2011 | Recent Blog | Product Help Content
Creating a Social Web Help and Product Experience: Snapping onto Astoria, DocZone, SDL Trisoft and IXIAsoft
November 17, 2011 | Recent Blog | Astoria, DocZone, SDL Trisoft, IXIAsoft
3 Ways to Lower Subscriber Churn: Email Service Providers, CRM and Marketing Automation Take Note
November 17, 2011 | Recent Blog | ESP, CRM, Marketing Automation
Leveraging Contextual Help to Increase User Adoption Rates
November 10, 2011 | Recent Blog | Contextual Help
Repurposing the CCMS (SDL Trisoft, IXIAsoft), a “How-to” [TOOLKIT]
November 8, 2011 | Recent Blog | CCMS, SDL Trisoft, IXIAsoft