Collaborative KB

Demo Video

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Customer Quotes

“Delivering quality documentation is consistently one of the biggest challenges for any company. Information is spread across multiple departments, timezones and even languages. We have yet to find a solution as powerful as MindTouch. This provides the speed and agility our support team needs by minimizing the time we waste trying to find content and lowering our cost of actually developing that content in the first place.”

Victor Solano
Senior Technical Publications Manager
AutoDesk

Whitepapers

Gain knowledge about MindTouch Collaborative Knowledge Base (CKB) and learn how to use them.

Let Workflow Be Your Guide For Accurate and Quality Documentation

CKB’s powerful dashboard feature allows you to efficiently view and manage the entire content creation process, from creation through the review, administration and publication, all the way through archiving. With MindTouch’s powerful workflow engine, you and your team will always know what actions are ready to be taken, essential for on-time delivery of new projects.

Make Sure Your Documentation Complies With Standards

The MindTouch CKB solution ensures that all document collaborators are working within all guidelines for quality, comprehensibility and compliance. The flexibility of the underlying MindTouch platform allows organizations to meet the demanding compliance needs of companies in a wide range of industries, by incorporating 3rd party data sources as part of the content authoring process.

Lower Your Human Cost of Capital Put Toward Documentation

By making our CKB truly collaborative, we allow you to invite previously untapped resources within your organization into the content authoring process, driving down the cost of creation and maintenance of your documentation. Now, you can bring in subject matter experts, product managers, developers, etc., and allow them to help drive content. This helps drive down costs and speed up delivery – two of the biggest challenges today with documentation and knowledge management.

MindTouch CKB Capabilities

• Integrated dashboard and reporting for the entire documentation lifecycle
• Intuitive content moderation and review module
• Multilingual Polyglot support and localization in 20 languages
• 100% standards compliant. All content is XML compliant and portable
• Frictionless editing experience for contributors and reviewers
• Support for corporate branding/look & feel
• Includes collaborative video editing
• User groups and roles for granular access management and compliance