Deployment

What are the minimum system requirements for Deki?

The minimum system requirements for a native install of Deki are the following:

• 512 MB of RAM
• Pentium 4 2GHZ processor
• 3 GB of Disk Space

How do I install MindTouch Deki?

The following page has installation documentation for all of our supported operating systems:
MindTouch Installation Documentation

What VMware software should I install on?

VMware offers many options for testing and deploying Virtual Machines.  For trial deployments of MindTouch Deki we recommend VMware Server as it allows MindTouch Deki to run as a service.  If you are moving MindTouch Deki into full production and want a professional and optimized platform for hosting virtual machines on then VMware ESX would be a good solution. 

What if I don't receive an IP at boot?

Sometimes when you deploy a Deki Wiki or restart it you will not receive an IP address at the end of boot, instead it will just show http:// There are a couple of things you can check:

1. Verify that you have DHCP on your network. If you don't, you'll need to assign a static IP to it.
2. Log in to the console and run ifconfig. This will come up with a couple of entries. The first entry is typically eth0. To the right of eth0 you'll see on the second line an entry starting off inet addr, you'll see an IP address That IP address should get you to your wiki.
3. Verify that you have network access to Deki Wiki by pinging it from your host box or from the Deki Wiki console pinging google.com These steps will rule out any issues with the software in regards to not grabbing an IP.

If these steps don't make a difference then there may be some custom configuration on your network that either doesn't allow multiple MAC addresses or is in some way blocking it via a firewall. Also, if you are using the Deki Virtual Appliance, ensure that networking is enabled and not set to NAT.

What happens when my Trial expires?

If you don't activate an Enterprise License before your Trial expires then all users, except the Admin, will be locked out of editing/logging in.  The Admin is allowed to Login in order to add an Enterprise License. 

What are my options if I don't purchase an Enterprise License?

If you don't purchase an Enterprise License then you can do the following:

1. Keep the wiki the way it is and only allow read access to visitors
2. Migrate the content to a Community Edition Deki

What should I do if I installed Deki, but haven't received my Trial license?

Please reference our Trial Activation FAQ 

Still have Questions?

Contact Support