All customers who have purchased MindTouch Deki Standard and Enterprise receive FREE Basic Support as part of the license purchase. The MindTouch Basic Support Plan includes the following:
The MindTouch team of highly trained and enthusiastic customer support engineers, is ready to answer your questions. We are fully committed to providing timely, high-quality service to all of our customers. Our comprehensive Customer Support packages contain valuable services and assistance — designed to provide the most appropriate support level for your business.
By choosing MindTouch Deki for your enterprise, you're well on your way to gaining a competitive edge and optimizing performance. However, deploying the most complete enterprise collaboration platform is only part of the key to success. Another equally essential element is a comprehensive MindTouch Support Package. These packages will benefit your enterprise by providing:
Support packages are available in Silver, Gold or Platinum each providing more options for engagement with MindTouch team members. These options are available for MindTouch Deki Standard and Enterprise customers. Get the most out of your MindTouch installation by adding a MindTouch Support Package today. Contact sales at 619-795-8459 option 2 or complete a Request for Quote for more information on your available options.
