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Workflows and Moderation
In addition to the robust out-of-the-box administrative capabilities for permissioning, blocking, banning and governing users, groups, and content, MindTouch offers additional tools for creating workflows and content moderation that allow staged publishing and the ability to moderate community member contributions.
According to a recent Forrester Research report, 61% of community members – your customers, fans and users – are willing co-creators, that is to say they want to help their favorite brands and companies by contributing in any way possible. MindTouch is a content management system software which lets you deliver an exceptional content contribution experience for your community with our Content Moderation and Workflow module. Now you can efficiently draw upon the wisdom and enthusiasm of your community collaboration to rapidly expand your social knowledge base, product help community or technical documentation site.
MindTouch puts community moderation at your fingertips. A completely web-based workflow system allows site owners and moderators to view and manage the entire content creation process, from community collaboration, initial submissions and review to approval and publication. This community moderation layer also sets up the process for content archival, in true end-to-end fashion. You will always know what actions are to be taken and when, all of which keeps your product help community up to date and engaged.