Content Moderation
Content Moderation from MindTouch enables you to add to your collective knowledge while allowing the vetting of content to control your brand experience.
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A social knowledge base. It's cloud-based, easy to use, and perfect for creating a product help community.
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We build results driven next generation help communities for some of the world's largest and most respected brands. - Technical Support Solutions
We live to help. Many of the world's largest companies work with MindTouch to deliver mission critical solutions. Learn the basics of our process.
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- F1 Contextual Help
Bring your self-serve support docs straight to your users, right within your app. - Desktop Suite
Bridge Microsoft Office with MindTouch. - Content Moderation and Workflows
View and manage the entire content creation process. - Zendesk Help Desk Integration
Love your help desk even more with Zendesk integration. - ScreenSteps Desktop Pro
Turn screen captures into instructional and informational product documentation.
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The open source .NET Web Oriented Architecture Framework (WOAF) that is redefining how enterprise software is built.
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Innovative companies like RightScale, ExactTarget and Mozilla have standardized on MindTouch for their documentation strategy.
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MindTouch F1 Contextual Help
Table of contents
Contextually Specific Help
MindTouch Contextual Help powers highly targeted, contextually specific help right from your web application. You no longer need to send your users to noisy forums for help.
Contextually Relevant Help Content - An F1 Button for Web Apps
As web applications have increased in functionality, they’ve become more complex. No longer will you have to banish your users to noisy Forums or Q&A sites when they have questions – their answers are a mouse click away.
MindTouch F1 for Contextual Help, available only for the MindTouch TCS Social Knowledge Base, allows developers of web applications and properties to add a fully integrated help system to their Web apps. This F1-style help system creates a rich social help experience for end users, removes the need for expensive engineering resources in development and maintenance, and provides product managers and marketers with a wealth of data and insights about the needs and challenges of their customers.
MindTouch F1 for Contextual Help for your Web Applications provides:
- On-point help articles, driven by your MindTouch TCS Social Knowledge Base, to your users when they need them the most
- A proven method to reduce support costs by bringing your self-serve support docs straight to your users, right within your app
- Greater engagement around your documentation to create happier, more loyal customers
- Single source sales and marketing automation rules
- A differentiator for vendors in hotly contested markets - prospects make product support and documentation a deciding factor in making purchases - this F1-type capability is your newest competitive differentiator
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