Wikis at Work posted in the Wall Street Journal

“Take Aaron Hathaway, director of information technology at Prager, Sealy & Co., an investment firm in San Francisco. “So much of adapting to an organization is understanding who knows what, and where you go for information,” Mr. Hathaway says. “The system for collaboration is pretty broken.”

So Mr. Hathaway turned in February to software from San Diego-based MindTouch Inc. for making company wikis – Web sites that allow any user to add content or make changes to what’s already there. He used the software to create pages with technical information that anyone in the company can access and edit. When people stop by his desk to ask a technical question, he directs them to the wiki for the answer. People have lately caught on. “I’ve even seen people come to the door and turn around while they’re on the way there,” he says.”

categories: Awards and Coverage