MindTouch is Hiring, A Lot.

While the economy as a whole has contracted, MindTouch has achieved remarkable growth. I’m proud to report that In 2009 we experienced 130% revenue growth, doubled our customer base and created a blossoming partner ecosystem. If you love what you do professionally please consider working at MindTouch. We are hiring for the following roles:

• Web developer (a webmaster, I loathe the term, but it’s fitting). Does effecting the behavior of millions of visitors excite you? Can you hack together systems for the sales and marketing team (MindTouch software makes it pretty easy)? Do you have stellar webdev and basic UX/UI skills? This is all you.
• Business analyst. This is a hard core data monkey that loves pouring over numbers. If you love data and analytics you will <3 working at MindTouch because everything we do is data driven. Test and measure, test and measure. Come help us.
• Technical trainer. Assist partners and customers ramp up development on MindTouch. Lay the foundation for self-paced training and technical documentation. This is more a customer/partner facing technical role than it is a documenter role, but you will be creating documentation.
• Account manager. 20% of MindTouch customers double their spending within the first 12 months and over 80% of MindTouch customers renew. These are impressive statistics for a company that currently has no formal account management resources or process. Help define the team and process while learning why MindTouch users and customers love our software.
• Product manager. Define and drive product specifications based on user, customer, partner and market inputs.
• Tier 2 customer support.
• Product marketing.
• Channel marketing.
• Channel sales.
• Technical documentation lead.
• User experience designer.
• Platform evangelist.
• Software developer engineers.

This is not all the positions we are hiring for, but these positions are top of mind. If you love your work please consider contacting us, but please include a cover letter, resume and some mention of why you are a good fit and would like to work with us at MindTouch.

RoyK recently shot some photos of our current office in anticipation of our imminent move to our new and improved offices. If you’re considering employment at MindTouch I thought it would be interesting to see some of the faces you would be working with.

Tim O’Brien is a MindTouch sales representative. Indeed, Tim is the highest earning MindTouch sales representative. He was one of the very first sales hires and has been with the company for 1.5 years. In this photo Tim is on a call with a customer. This customer generates more than $4.5B in annual revenue. We have an exciting project underway. Stay tuned.

Pete Erickson was a MindTouch contractor before we had any employees. The guy is brilliant. He was at Great Plains before the Microsoft acquisition. Microsoft recognized his talent and made him a crisis ‘firefighter’ of sorts. When I met him he was the CTO for a fiber to the home startup. It’s a joy to work with and to know Pete. Unfortunately, he still lives in Minnesota and I don’t get to see him much, but he is omnipresent at MindTouch.

Max Mass is another of the many brilliant members of MindTouch engineering. He started with MindTouch 3.5 years ago. It was only earlier this week that I realized it’s been that long. It seems like yesterday. I interviewed him over the phone from an airport, the Minneapolis airport if I recall correctly. I remember giggling during the interview while I addressed him by his full name: Maxim Mass. Say it aloud.

Corey Ganser is the gentleman on the left and GuerricS is on the right. Corey has performed the following roles at MindTouch: office admin, trainer, sales and support manager; in that order. He has been a MindToucher since the first year of business. Corey is the reason our customers consistently rank MindTouch support 4.75 out of 5 every month, quarter and year. Guerric is responsible for a lot of the user interface at MindTouch. He’s a real engineer from Urbana-Champagne (he couldn’t get into UNC .

Damien Howley is the technical lead for the professional services team at MindTouch. He’s been with us for three years and started as the webmaster. There were fewer than ten of us at MindTouch when Damien started. In 2009 MindTouch professional services increased by 36%. This year It was19% of our total revenue. I intend to keep it there.

Sarah Carr is the marketing coordinator at MindTouch. She’s been with us for almost a year.

Roy Kim is a fellow UNC alum. He is also the first employee of MindTouch and our VP of Engineering and the photographer of most of these photos. Roy started college at 16 and graduated four years later with a degree in Economics and Chemistry while simultaneously launching a popular blogging/social site that has only suffered from his investment in MindTouch over the last five years.

MindTouch is a great place to work. In fact, it is ranked one of the best places in San Diego by the San Diego Business Journal. Our pay is competitive. The benefits are superlative. There are many miscellaneous perks including catered (free) lunches, free snacks and $600 a quarter per employee for personal development. Most importantly, employees receive equity in the company and MindTouch is growing exponentially. If you want a deeper understanding of what it is like to work at MindTouch read the recent post at my personal blog titled: “Four keys to success”.

Please apply if you are ambitious, brilliant, and hard working. I would love to work with you.