Many of the world's most respected brands rely on MindTouch including NASA, SAIC, Booz Allen, Microsoft, Cisco, Washington Post, Viacom, the New York Times, AXA, Timberland and HCA.
Innovative companies like RightScale, ExactTarget and Mozilla have standardized on MindTouch for their documentation strategy.
Learn HowWe’re all replaceable. I used to accept that tenet as fact. The fact is it’s not true. There are people that are indispensable. They are what Seth Godin calls the linchpins.
The free and open source revolution started at Carnegie Mellon. Richard Stallman had asked a Carnegie Mellon Professor (and former Xerox Parc researcher) for the source code to a Xerox laser printer that was causing the MIT AI lab problems. Problems that caused a jammed printer to back up print jobs. Stallman wanted to fix [...]
Originally coined at Lockheed Martin, the term skunkworks is used to describe teams of people within companies that are working on projects that are decidedly unofficial. Many, many famous projects started as nothing more than an idea worked on by a few dedicated individuals. The original Mac, AOL instant messenger, and more recently the Best [...]
The support plan structure that is provided at MindTouch includes 2 tiers of tickets. The first tier is a System Maintenance ticket which are basic questions about how to use/install/configure MindTouch. The next tier of support has advanced tickets called METs (MindTouch Expert Tickets). These tickets allow for support of advanced functionality within MindTouch. The [...]
The MindTouch Support Department is please to unveil our latest offering: MindTouch Expert Tickets (MET). This new categorization of support tickets has been created to help you achieve advanced functionality for your MindTouch installation, previously not covered under Basic Support. Example MET requests include: Configure Single-Sign-On (SSO) within MindTouch to connect with an Active Directory [...]
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