Fighting for users, one product guide at a time.

Archive for June, 2010

Categories   Newsletter

June Newsletter | MindTouch Powers the Dachis Group’s Collaboratory, Stat of the Month: Core Users in the US

Sarah Lieber on Jun 30th, 2010
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If you subscribe to the MindTouch e-newsletter you received this information via email earlier this week. If you’re not a subscriber, sign up today by providing your email in the e-newsletter field in the blue box (mid-page) of the MindTouch.com home page. Don’t forget to Follow us on Facebook to get updates on promotions, product releases, announcements [...]

Categories   MindTouch

E Pluribus Unum

Corey Ganser on Jun 28th, 2010
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“Out of many, one” In my last blog post, I wrote about the user profile system that the MindTouch Professional Services team developed for one of our customers. The multi-page user profiles pull together information from several different sources, including Great Plains, in-house systems, and file repositories, to provide a complete “Who’s Who” of their [...]

Categories   Enterprise 2.0|Social Documentation

Flexibility is Key

Corey Ganser on Jun 28th, 2010
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So many times we are surprised at the creative ways that customers are building value with MindTouch.  As a robust flexible application platform, MindTouch lends itself to extensive customization easily, allowing users to quickly and easy create powerful applications. As you may have seen in previous posts, a survey of our users revealed that the [...]

Categories   Docs|Social Documentation

5 Critical Questions to Determine if Your Product Documentation is Strategic

markf on Jun 25th, 2010
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“You’re letting the barbarians control the information about your product.” If you listen to most so called social media guru’s they’ll tell you that resistance is futile. Embrace sites like YouTube, Yahoo Groups, Industry Forums, Product Review sites and other online destinations that are discussing your product or brand without your participation. But why let [...]

Categories   Docs|Social Documentation

The Top 10 Best Technical Documentation Sites of 2010

markf on Jun 23rd, 2010
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We polled over 300 Technical Communicators to determine the best documentation sites on the web.  If you’re looking for the best product or service documentation sites, look no further than the sites below. The winner, Microsoft was chosen by Technical Communicators due its great search capabilities, product coverage is excellent and it’s easy to use.  [...]

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