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Archive for March, 2011

Categories   MindTouch|Video

The Intelligent Content Series Video #3 | Jennifer Beaupre

Sarah Lieber on Mar 31st, 2011
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This is the third video in The Intelligent Content Series. Today’s video interview is with Jennifer Beaupre, Director of Global Marketing at acrolinx GmbH. Acrolinx provides enterprise solutions to connect content and communication for organizations of all sizes. Whether it is corporate messaging, outsourced content development or user-generated information about a company’s products and services, [...]

Categories   MindTouch|Video

The Intelligent Content Series Video #2 | Derek Olson

Sarah Lieber on Mar 29th, 2011
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This is the second video in The Intelligent Content Series. Today’s video interview is with Derek Olson, Vice President at Foraker Labs. Foraker Labs is a web and mobile app development company from Boulder, CO. In the video below, Scott and Derek discuss the mobile app Foraker Labs developed for BreastCancer.org. As Derek explains, they [...]

Categories   MindTouch|Webinar

Replay of “Creating a Content Strategy for Support Centers” with Ann Rockley

Sarah Lieber on Mar 28th, 2011
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Our latest webinar, “Creating a Content Strategy for Support Centers” was a discussion between Scott Abel and one of Canada’s foremost experts in organizing and presenting information online, Ann Rockley. The two discussed the need for a content strategy when setting up a customer support center, what a content strategy is, why support centers need [...]

Categories   MindTouch|Video

The Intelligent Content Series Video #1 | Rachel Lovinger & Rahel Bailie

Sarah Lieber on Mar 25th, 2011
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For the next month or so I’m going to be posting a series of video interviews with some of tech comm’s most expertised content strategists. These interviews are open conversations with experts from the content strategy, community and user assistance arenas who wanted to share their insights with MindTouch on where they see the industry [...]

Categories   Community News|MindTouch

Surprise! I Picked Another Winner.

Sarah Lieber on Mar 22nd, 2011
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As most of you probably know, we ran a Twitter promotion where if you followed us during the month of February you were entered into a drawing to win an Amazon Kindle, your choice of eBooks and a 2-author MindTouch TCS license. This campaign was a huge success! We witnessed thousands of retweets and gained [...]

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