Fighting for users, one product guide at a time.

Archive for April, 2011

Categories   Video

The Intelligent Content Series Video #9 | Paul Wlodarcyzk

Sarah Lieber on Apr 26th, 2011
Comments Off
Share

This is the ninth video in The Intelligent Content Series. Today’s video interview is with Paul Wlodarcyzk, CEO at Jorsek LLC, Publishers of easyDITA, a web-based product for collaboratively authoring, managing, and publishing content using the DITA XML standard. Paul is also the Managing Director of The Content Guy where he helps clients compete by [...]

Categories   MindTouch|Video

The Intelligent Content Series Video #8 | Brenda Huettner

Sarah Lieber on Apr 21st, 2011
1 Comment »
Share

This is the eighth video in The Intelligent Content Series. Today’s video interview is with Brenda Huettner, Technical Communicator at P-N Designs, Inc. In today’s video, Scott and Brenda talk about accessibility; common accessibility problems, how usability and accessibility are related and the difference between situational versus physical disabilities when it comes to consuming content. [...]

Categories   MindTouch|Webinar

Are You Content Strategy Material?

Sarah Lieber on Apr 19th, 2011
Comments Off
Share

Last Friday, Scott Abel and Rahel Anne Bailie hosted the webinar; Are You Content Strategy Material? Rahel Bailie, CEO and Chief Content Strategist, at Intentional Design discussed what defines the work of a content strategist. With a little bit of technical difficulties we were unable to record the webinar this week so instead I’m providing [...]

Categories   MindTouch|Video

The Intelligent Content Series Video #7 | Paul Trotter

Sarah Lieber on Apr 13th, 2011
Comments Off
Share

This is the seventh video in The Intelligent Content Series. Today’s video interview is with Paul Trotter, Founder and CEO of Author-It Software, based out of New Zealand. Scott and Paul talk about future trends in the content industry and how those trends will affect the industry. They also discuss the way people build documentation, [...]

Categories   MindTouch|Webinar

Replay of “Support 2.0: Leveraging the Social Web for Customer Support” with Anne Gentle

Sarah Lieber on Apr 12th, 2011
1 Comment »
Share

Our latest webinar, “Support 2.0: Leveraging the Social Web for Customer Support” was a powerful discussion between Scott Abel and Anne Gentle, Community Documentation Coordinator at RackSpace and author of Conversation and Community: The Social Web for Documentation. The two discussed how social community building is the final frontier for customer engagement on the social [...]

  1. Pages:
  2. 1
  3. 2
  4. 3

Copyright © 2011 MindTouch, Inc.