Fighting for users, one product guide at a time.

Archive for July, 2011

Categories   MindTouch|Newsletter

July Newsletter | Tired of the Chaos of Forums? F1 to the Rescue.

Sarah Lieber on Jul 29th, 2011
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If you subscribe to the MindTouch newsletter you received this information via email today. Don’t forget to Fan us on Facebook to get updates on promotions, product releases, announcements and more! Become a Fan Now. In This Issue Welcome to the MindTouch Customer Family! Recommended Reading Join the Next Webinar Monthly Survey Letter from the [...]

Categories   Webinar

Replay of “What’s Next? Socially-Enabled User Assistance, Interactive Documentation, and Location-Aware Help” with Scott Abel

Sarah Lieber on Jul 28th, 2011
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Our latest webinar, “What’s Next? Socially-Enabled User Assistance, Interactive Documentation, and Location-Aware Help” was a discussion by Scott Abel, the Content Wrangler, about how businesses big and small are leveraging the power of the crowd to create exceptional socially-enabled customer assistance experiences, engaging interactive/enhanced digital content, useful mobile device apps, and powerful location-aware help. The [...]

Categories   Webinar

Replay of Managing Global Documentation Teams in a Connected World: Tips for Success

Sarah Lieber on Jul 27th, 2011
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Last Friday’s webinar, “Managing Global Documentation Teams in a Connected World: Tips for Success” was a discussion between Scott Abel, the Content Wrangler, and Paul Perrotta, formerly a global product documentation and training team leader at a network management software division of Cisco Systems. In this webinar, the two discussed the realities of how a [...]

Categories   MindTouch|TCS Features

Adding and formatting tables with ease in MindTouch TCS

Corey Ganser on Jul 26th, 2011
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This week for the MindTouch TCS feature review I’m going to look at how easy it is to add and format tables. To get started, adding tables is a one click function now where you click the Table drop down and then highlight the number of columns and rows you want.  Once you click it [...]

Categories   Awards and Press

MindTouch Launches F1 Contextual Help | Media Roundup

Sarah Lieber on Jul 19th, 2011
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Last night, we announced MindTouch Contextual Help – a new capability of MindTouch TCS that allows application vendors to instantly add a contextual help system to their Web apps. This “F1-style” addition creates a rich social help experience for end users, removes the need for expensive engineering resources in development and maintenance, and provides product [...]

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