I just sent an email to MindTouch users. In the event you didn’t receive it or it was caught by your spam filter, I’m reposting it here at the MindTouch blog. As I wrote in my email, sincerely thank you for being a MindTouch user. You give all of us at MindTouch purpose and meaning.
Greetings,
Aaron here. I’m one of the founders and the CEO of MindTouch. Happy Thanksgiving! This is my favorite holiday because it’s the only one with the stated purpose of reflecting on the people to whom you owe gratitude. This is the main reason I’m writing to you.
I’m spending Thanksgiving here in the desert with my family and I got to thinking of all the people I’m grateful for. It occurred to me that it’s been far too long since I said thank you to the MindTouch users. I considered sending MindTouch t-shirts to every user to express my gratitude, but quickly realized with the millions of MindTouch users all over the world, it’s clearly not feasible.
As a MindTouch user, you give the people working at MindTouch meaning and purpose. You are the only reason that MindTouch exists. Sincerely, thank you. Thank you for your enthusiasm in a product that we have spent many years pouring our hearts into. Thank you for your patronage, user stories, feature requests and money (if you’re a customer). Also, thank you for spreading the word about MindTouch.
I wish it were practical to send a shirt to each of the millions of MindTouch users, but since it’s not, I devised a plan. Realizing word of mouth is the primary means of adding users and customers to MindTouch, I want to give you a t-shirt if you will refer someone to MindTouch. The t-shirts are really nice; in fact here’s photographic evidence that I’m actually wearing one as I write this email. Please don’t judge my appearance, I am on holiday with the family.
MindTouch Core and Platform products are our original general purpose collaboration and development frameworks. In 2010 we released a new and entirely different product. MindTouch TCS is specifically built for technical and product documentation to create a product help center with knowledgebase, support ticketing integration and a help button for software applications. At MindTouch we have focused on making users’ product help experiences exceptional and this is what MindTouch TCS delivers. Typically it’s Product Managers, Support Managers and Technical Writers that get really excited about MindTouch TCS. Will you ask any/every Product Manager, Support Manager and Technical Writer to evaluate MindTouch? If you do, I’ll send you a t-shirt.
2 ways to get a t-shirt:
- Refer a Colleague to MindTouch
- Send Your Colleague to: http://mindtouch.com/info and ask them to tell us you referred them.
While I do hope you’ll refer some folks to MindTouch, mostly I want you to know that I am sincerely grateful to you. Thanks for being a MindTouch user. I sincerely hope you are using MindTouch to make the world, or at least your work, better.
Please continue to spread the word about MindTouch. Feel free to reply to this email directly if you want to speak with me. While I may be a little slow in responding I will read every email and respond as appropriate.Happy Thanksgiving,
Aaron
