We are seeking a self-motivated, enthusiastic Community Manager with a strong technical background to support our rapidly growing user community and external networks. As the Community Manager, you will be the catalyst for external communication, networking and events across our users, partners and other interested technology parties. As the product and user advocate across a broad and growing base, a thorough understanding of the processes and technologies used for web infrastructure, as well as superior communication and organizational skills are critical. As the primary interface to all users and prospective customers, the Community Manager will demonstrate the ability to exceed expectations in a fast paced, startup environment where he/she will be a valuable contributor to the company’s overall growth and success.

Responsibilities

• Maintain active community communication through newsletters, webinars, blogs, social media and forum posts
• Coordinate all efforts regarding the wiki, forums, blogs and similar community tools
• Provide strategy and thought leadership in external networks by actively listening and responding quickly to key partner, technology and user postings as well as developing deep networking relationships
• Drive the strategy and execution for expanding community activity and product adoption
• Organize and execute all community events including online events, community meetups and conferences
• Advocate community issues and product requests internally. Advise internal stakeholders of important trends and events in the community, using key data and statistics gathered from the community

Qualifications

• Experience with online communities and/or technical support for consumer web applications
• Technological knowledge and experience with web 2.0 applications including both consumer and enterprise technologies.
• Expertise using social media and consumer-driven content such as wikis, web feeds, blogs, forums, and podcasts
• Overall development experience using xml, php and C#.
• Strong organizational skills and attention to detail
• This role requires strong collaboration with marketing, engineering and support, so exceptional and demonstrated cross-group collaboration skills are required
• Other important strong skills include a passion for customers, strategic thinking and driving for results
• Ability to travel up to 10-15% for conferences
• Bachelors degree

Damien Howley
DamienH[at]mindtouch.com

To add onto all the other cool stuff in Deki Wiki v8.05, I also wanted to mention that we now have a PHP extension for DekiWiki. Which means that you can now have your own PHP server communicate with DekiWiki via DekiScript. For more details on how to set it up, you can refer to the tutorial Deki Extensions for PHP.

In order to allow the above extension to work, we’ve also made it so that anyone can communicate with DekiScript via XML-RPC. So, even if you don’t have a PHP server, you can still take advantage of the fact that DekiWiki will understand requests to it in standard XML-RPC format.

And finally, as icing on top of all this, we also have the XML return type enabled for the PHP extension (even though that type does not exist in XML-RPC), this means that you can also return things inside of HTML formatted tags and DekiScript will integrate your XML code into your DekiWiki page. For more information on how to build out HTML that can be embedded into your wiki page, you can refer to Steve’s page on this: HTML Page Composition.