Leading open source collaboration platform and leading commercial open source CRM provider combine to enable collaborative CRM for organizations of all sizes.

SAN FRANCISCO, Calif. APRIL 14, 2010 — MindTouch, the industry’s leading open source alternative to Microsoft SharePoint, , today announced that it has integrated with SugarCRM, the world’s leading provider of commercial open source customer relationship management (CRM) software. By bringing these two powerful software platforms together, organizations of all sizes can create dynamic and innovative collaborations across their businesses, specific to improved customer and service relationships. MindTouch made the announcement today at SugarCon, SugarCRM’s annual user and partner conference. MindTouch also announced its partnership with Levementum, the leading SugarCRM reseller.

“The power of MindTouch and SugarCRM increases in strength when the two are seamlessly working together through this new integration,” said Aaron Fulkerson, CEO, MindTouch. “Our work in forming a relationship with Levementum furthers our effectiveness in distributing this extremely powerful technology for collaborating around and building upon customer relationships.”

The MindTouch and SugarCRM joint solution enables sales teams to collaborate on the sales process by creating team sites for sales and/or services engagements. Given that the average five or six-figure sales transaction can encompass hundreds of emails, phone calls and notes, all with very specific information, the advantages of having an actionable base of interconnected information gives these teams more clout toward sealing the deal, identifying opportunities for upselling, and adding value in many additional ways. Services account teams, managing multiple revisions of service agreements and statements of work, are further assisted by this powerful integration as it helps them identify opportunities, track customer conversations and build upon account relationships to add additional streams of revenue.

“The combination of MindTouch and Sugar allows us to cater to the most demanding collaborative sales, marketing and support organizations,” said Clint Oram, co-founder and vice president of products at SugarCRM. “These two platforms enable organizations to quickly and easily share all the critical data, documents and internal expertise needed to operate at peak levels.”

Download your copy of MindTouch Enterprise today.

{{wiki.template(“NewsroomAbout”)}}

About SugarCRM

SugarCRM is the world’s leading provider of open source customer relationship management (CRM) software. Over 6,000 customers and more than half a million users rely on SugarCRM to execute marketing programs, grow sales, retain customers and create custom business applications. Leading publications such as CRM Magazine, InfoWorld and eWeek praise SugarCRM for its ease-of-use, flexibility and open design. SugarCRM runs on the leading cloud computing platforms, including Amazon EC2, Microsoft Azure, Sugar On-Demand and Private Clouds, offering customers unparalleled choice and control of their data and deployments.

For more information, call (408) 454-6900 or 1 87 SUGARCRM toll-free in the US, email [email protected], or visit http://www.sugarcrm.com.

Leading Open Source Collaborative Solution Now Available with the Leading Open Source CRM Solution, SugarCRM, and Delivered by the Leading Open Source Systems Integrator, Levementum

SAN DIEGO, April 13, 2010 — MindTouch, the industry’s leading open source alternative to Microsoft SharePoint, today announced its partnership with Levementum, the industry leading open source systems integration firm, enabling sales collaboration solutions that redefine collaborative CRM, through MindTouch’s availability as an integration with SugarCRM. MindTouch announces this collaboration during the week of SugarCon 2010 in San Francisco, where Aaron Fulkerson, MindTouch CEO, will be speaking on Tuesday, April 13, 11:45-12:30 in a session entitled, “Collaborative CRM Is the Center of the Enterprise 2.0 Universe.”

This new integration with SugarCRM and delivered by Levementum, allows teams to create — automatically and directly from the SugarCRM opportunity — new sales opportunity collaboration pages; create configurable templates for sales opportunities; develop standardized materials for key sales deliverables such as contracts and memorandums; and maintain the height of version control. The integration further provides automatic access to internal team members, partners, and customers. As such, SugarCRM, MindTouch and Levementum are allowing sales team easier paths to sealing deals, better forecasting of business growth, and an improved view into the opportunities that will most benefit their overall business.

“MindTouch has the smartest available collaboration platform for integration with SugarCRM — where the customer’s needs and requirements can be collected, stored and translated into specifications defining the sale and where all key players can be brought together around the negotiation leading to sale,” said Geoffrey Mobisson, Managing Director of Technology and Partnerships. “There’s also no replacement for the standardization of contractual documents that comes with use of a system as robust as MindTouch.”

“The art of sales is a collaborative process involving sales, sales operations, the customer and often third parties, with as much as 75 percent of sales process cycle time spent on collaborative activities,” said Aaron Fulkerson, CEO, MindTouch. “We make that a more smooth and predictable process with the SugarCRM integration, providing standardization of sales deliverables where such benefit has been largely lacking. Levementum has been invaluable in bringing this new offering to fruition.”

MindTouch is the industry’s leading provider of enterprise collaboration solutions in a market that continues to grow rapidly as more companies are operating under “lite” IT budgets for the foreseeable future. Enterprise spending on Web 2.0 technologies is predicted by Forrester to grow strongly over the next five years, reaching $4.6 billion globally by 2013.

About Levementum

Levementum is a leading professional services firm focused on delivering world-class implementations of Open Source Enterprise Software, including CRM, ERP and e*Commerce solutions. Levementum’s Open Source Practice shows companies how to leverage open source information technology and innovate. As an implementation partner and system integrator of SugarCRM, MindTouch, Magento, Compiere and Pentaho, Levementum has led dozens of change management and technology implementations over the company’s lifetime, and it’s “PILLAR” implementation methodology enables rapid deployment and helps customers maximize the value of their investment through process consulting, project leadership, adoption and training programs, application development, integration and business intelligence.

For further information about our services, please visit our website: http://www.levementum.com or contact us directly at +1 (480) 320-2520.

{{wiki.template(“NewsroomAbout”)}}

About SugarCRM

SugarCRM is the world’s leading provider of open source customer relationship management (CRM) software. Over 6,000 customers and more than half a million users rely on SugarCRM to execute marketing programs, grow sales, retain customers and create custom business applications. Leading publications such as CRM Magazine, InfoWorld and eWeek praise SugarCRM for its ease-of-use, flexibility and open design. SugarCRM runs on the leading cloud computing platforms, including Amazon EC2, Microsoft Azure, Sugar On-Demand and Private Clouds, offering customers unparalleled choice and control of their data and deployments.

For more information, call (408) 454-6900 or 1 87 SUGARCRM toll-free in the US, email [email protected], or visit http://www.sugarcrm.com.

Leading open source collaboration provider will reveal the value of adding collaborative solutions to CRM deployments

SAN DIEGO, Calif. — March 9, 2010 — MindTouch, the open source alternative to Microsoft SharePoint, will present at this year’s SugarCon event in San Francisco, being held April 12-14. SugarCon 2010 unites CRM customers and developers with companies and projects committed to building open business applications for the Cloud. Aaron Fulkerson, CEO of MindTouch will lead the discussion, aimed at highlighting how companies can gain from adding next-generation, open collaboration tools to their existing CRM initiatives.

Session Details:

Collaborative CRM is the Center of the Enterprise 2.0 Universe

  • Topic: The definition of effective customer management has completely changed – gone are the days of transactional, point to point phone calls and emails. The relationship building process has become more open and participatory, and requires collaborative capabilities – an open environment of teams, communities and forums. These methods dramatically improve the relationship that companies like yours can have with their customers and partners. This session will discuss this new approach and the underlying technology required to make it a reality.
  • Presenter: Aaron Fulkerson, CEO, MindTouch
  • Date and time: Tuesday, April 13 11:45AM PDT
  • Location: Palace Hotel, San Francisco

MindTouch is also a Gold sponsor of the SugarCon event. Representatives from MindTouch will be available to provide further information at the MindTouch booth, located in the SugarCon exhibitors’ hall inside the Palace Hotel’s Garden Court.

SugarCon 2010, SugarCRM’s fourth annual user and customer conference, brings together SugarCRM users, developers, partners and industry experts from around the world. Packed with more than 100 sessions, SugarCon provides a wealth of practical knowledge that any business can apply to improve performance and differentiate in the market.

For more information about SugarCon, visit: http://www.sugarcon.com.

{{wiki.template(“NewsroomAbout”)}}