Sugar CRM, the well known customer relationship management (CRM) platform which is “designed to help your business communicate with prospects, share sales information, close deals and keep customers happy” now uses MindTouch to power their comprehensive support center.
Sugar CRM brands itself as the “CRM Made Simple” and their new support site subscribes to this value.
Sugar has done an excellent job organizing support features into easy to navigate categories right on the home page.
Customers looking for forums, how-to steps, embedded media tutorials or documentation can quickly and easily navigate to the correct page and find more specific information within Sugar’s effectively organized hierarchies. Now that’s simple.
Check out Sugar CRM’s new support center for yourself at: http://support.sugarcrm.com/