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Categories   CCMS

Creating a Social Web Help and Product Experience: Snapping onto Astoria, DocZone, SDL Trisoft and IXIAsoft

Aaron Fulkerson on Nov 17th, 2011
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Today MindTouch announced new product capabilities for enhancing CMS and CCMS vendors like Astoria, DocZone, SDL LiveContent, Trisoft and IXIAsoft. WHY Better customer help, happier customers. HOW Socialize existing publishing pipelines. WHAT Replace PDF and static content outputs from current publishing pipelines with a social publishing endpoint. XML and DITA based CMS’s have proven market [...]

Categories   content strategy|MindTouch

Adding a Social Layer to CCMS’s Like SDL Trisoft and IXIASoft

Damien H on Nov 2nd, 2011
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Technical communication is currently suffering the side effects of a “social revolution” and is failing to evolve to the needs of the customer. Industry leaders such as IXIAsoft, SDL with Trisoft and others have done an excellent job of innovating the ease in which companies can manage content. Focusing on XML authoring tools and Component [...]

Categories   Death Match

Death Match: Android vs iPhone in Social

Sarah Lieber on Nov 1st, 2011
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#Death-Match-main {height: 305px; width: 550px; background:url(/blog/wp-content/uploads/2011/08/deathMatch_main.jpg) no-repeat;} #Death-Match-main p {padding:0px;} #round {font-size: 26px;font-weight: bold; color:#f6da7a; text-align:center; padding-top: 57px;} #winner {background:url(/blog/wp-content/uploads/2011/08/winner-banner.png) no-repeat; position:absolute; height: 80px; width: 200px;} .developer-info {padding: 10px;} #MT-developer {float:left; margin-top: 7px; width: 230px; height: 205px;} #MT-developer img {width:210px; height: 130px;} .dev-title {color: #FFF; font-size: 14px; width: 200px; height: 35px; text-align:center; margin:5px auto;} #opponent [...]

Categories   content strategy|Enterprise 2.0|Social Documentation|technical communicator

It’s Not Your Product, Your Documentation Just Sucks

markf on Nov 17th, 2010
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Do we really have to wade through your 400 page text-based manual you’ve posted online in order to find out why an error keeps us from using your software?  Worse, when we finally find the answer it’s incomplete.  So what do we do? A Google search and find the answer elsewhere. Really? Aren’t we done [...]

Categories   Community News|Jobs|MindTouch|Partner

MindTouch sponsors San Diego Technology Social

Damien H on Jun 10th, 2008
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I’m happy to announce that MindTouch will be sponsoring the first Net.working social event in San Diego on June 23rd. Net.working is geared towards providing a social atmosphere for entrepreneurs, startups, technology advocates and new local talent alike. The event will be hosted by StartupSD and kicks off at 6pm at J6-bar in downtown San [...]

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