Leading Open Source Collaborative Solution Now Available with the Leading Open Source CRM Solution, SugarCRM, and Delivered by the Leading Open Source Systems Integrator, Levementum

SAN DIEGO, April 13, 2010 — MindTouch, the industry’s leading open source alternative to Microsoft SharePoint, today announced its partnership with Levementum, the industry leading open source systems integration firm, enabling sales collaboration solutions that redefine collaborative CRM, through MindTouch’s availability as an integration with SugarCRM. MindTouch announces this collaboration during the week of SugarCon 2010 in San Francisco, where Aaron Fulkerson, MindTouch CEO, will be speaking on Tuesday, April 13, 11:45-12:30 in a session entitled, “Collaborative CRM Is the Center of the Enterprise 2.0 Universe.”

This new integration with SugarCRM and delivered by Levementum, allows teams to create — automatically and directly from the SugarCRM opportunity — new sales opportunity collaboration pages; create configurable templates for sales opportunities; develop standardized materials for key sales deliverables such as contracts and memorandums; and maintain the height of version control. The integration further provides automatic access to internal team members, partners, and customers. As such, SugarCRM, MindTouch and Levementum are allowing sales team easier paths to sealing deals, better forecasting of business growth, and an improved view into the opportunities that will most benefit their overall business.

“MindTouch has the smartest available collaboration platform for integration with SugarCRM — where the customer’s needs and requirements can be collected, stored and translated into specifications defining the sale and where all key players can be brought together around the negotiation leading to sale,” said Geoffrey Mobisson, Managing Director of Technology and Partnerships. “There’s also no replacement for the standardization of contractual documents that comes with use of a system as robust as MindTouch.”

“The art of sales is a collaborative process involving sales, sales operations, the customer and often third parties, with as much as 75 percent of sales process cycle time spent on collaborative activities,” said Aaron Fulkerson, CEO, MindTouch. “We make that a more smooth and predictable process with the SugarCRM integration, providing standardization of sales deliverables where such benefit has been largely lacking. Levementum has been invaluable in bringing this new offering to fruition.”

MindTouch is the industry’s leading provider of enterprise collaboration solutions in a market that continues to grow rapidly as more companies are operating under “lite” IT budgets for the foreseeable future. Enterprise spending on Web 2.0 technologies is predicted by Forrester to grow strongly over the next five years, reaching $4.6 billion globally by 2013.

About Levementum

Levementum is a leading professional services firm focused on delivering world-class implementations of Open Source Enterprise Software, including CRM, ERP and e*Commerce solutions. Levementum’s Open Source Practice shows companies how to leverage open source information technology and innovate. As an implementation partner and system integrator of SugarCRM, MindTouch, Magento, Compiere and Pentaho, Levementum has led dozens of change management and technology implementations over the company’s lifetime, and it’s “PILLAR” implementation methodology enables rapid deployment and helps customers maximize the value of their investment through process consulting, project leadership, adoption and training programs, application development, integration and business intelligence.

For further information about our services, please visit our website: http://www.levementum.com or contact us directly at +1 (480) 320-2520.


About SugarCRM

SugarCRM is the world’s leading provider of open source customer relationship management (CRM) software. Over 6,000 customers and more than half a million users rely on SugarCRM to execute marketing programs, grow sales, retain customers and create custom business applications. Leading publications such as CRM Magazine, InfoWorld and eWeek praise SugarCRM for its ease-of-use, flexibility and open design. SugarCRM runs on the leading cloud computing platforms, including Amazon EC2, Microsoft Azure, Sugar On-Demand and Private Clouds, offering customers unparalleled choice and control of their data and deployments.

For more information, call (408) 454-6900 or 1 87 SUGARCRM toll-free in the US, email [email protected], or visit http://www.sugarcrm.com.

Leading open source collaboration provider will reveal the value of adding collaborative solutions to CRM deployments

SAN DIEGO, Calif. — March 9, 2010 — MindTouch, the open source alternative to Microsoft SharePoint, will present at this year’s SugarCon event in San Francisco, being held April 12-14. SugarCon 2010 unites CRM customers and developers with companies and projects committed to building open business applications for the Cloud. Aaron Fulkerson, CEO of MindTouch will lead the discussion, aimed at highlighting how companies can gain from adding next-generation, open collaboration tools to their existing CRM initiatives.

Session Details:

Collaborative CRM is the Center of the Enterprise 2.0 Universe

  • Topic: The definition of effective customer management has completely changed – gone are the days of transactional, point to point phone calls and emails. The relationship building process has become more open and participatory, and requires collaborative capabilities – an open environment of teams, communities and forums. These methods dramatically improve the relationship that companies like yours can have with their customers and partners. This session will discuss this new approach and the underlying technology required to make it a reality.
  • Presenter: Aaron Fulkerson, CEO, MindTouch
  • Date and time: Tuesday, April 13 11:45AM PDT
  • Location: Palace Hotel, San Francisco

MindTouch is also a Gold sponsor of the SugarCon event. Representatives from MindTouch will be available to provide further information at the MindTouch booth, located in the SugarCon exhibitors’ hall inside the Palace Hotel’s Garden Court.

SugarCon 2010, SugarCRM’s fourth annual user and customer conference, brings together SugarCRM users, developers, partners and industry experts from around the world. Packed with more than 100 sessions, SugarCon provides a wealth of practical knowledge that any business can apply to improve performance and differentiate in the market.

For more information about SugarCon, visit: http://www.sugarcon.com.


Ramji Joins Executives from SugarCRM and Canonical to Provide Strategic Insight as MindTouch Brings Collaborative Networking to the Enterprise

SAN DIEGO, February 23, 2010 — MindTouch, the open source alternative to Microsoft SharePoint, today announced that technology thought leader and open source veteran Sam Ramji has joined its advisory board. Mr. Ramji will provide strategic insight and guidance to the MindTouch executive team as it positions the company for continued market capture in the enterprise collaborative networking space.

“Having Sam join our advisory board is a testimony to how much MindTouch has accomplished,” said Aaron Fulkerson, CEO, MindTouch. “Sam’s insights into technology adoption will be extremely valuable to us as we continue to lead innovation in the enterprise collaboration market. We are thrilled to be working with him and look forward to his contributions.”

Mr. Ramji, currently the Vice President of Strategy at Sonoa Systems, brings over 15 years of diverse experience in enterprise software, product development, and the open source community. Previous to Sonoa Systems, he drove many of Microsoft’s contributions to open source. Ramji was also a leader in BEA’s move into cross-platform initiatives as a founding member of the AquaLogic product team. Prior to that he led the Ofoto engineering team through its acquisition by Kodak.

“I firmly believe that MindTouch’s technology and vision will drive fundamental change to the next generation of collaborative networking” said Ramji. “I am excited to share my views and expertise, helping MindTouch lead collaboration adoption in the enterprise.”

MindTouch has been recognized as the leading alternative to SharePoint for enterprise collaboration. To capitalize on the market opportunity at hand, MindTouch has assembled the industry’s most impressive roster of industry advisors to help best position MindTouch. Ramji joins existing MindTouch advisory board members including Matt Asay and Larry Augustin, a veritable ’who’s who’ of top open source business influencers recognized by leading industry analysts and journalists within the open source community.

Matt Asay currently serves as the COO of Canonical, the company behind the fast-growing Ubuntu open source operating system. He is one of the industry’s leading open source business strategists who has been involved with open source since 1998.

Larry Augustin is currently the CEO of SugarCRM, an angel investor and advisor to early stage technology companies. He was CEO and founder of VA Linux (now SourceForge) (NASDAQ:LNUX) and has written and spoken extensively on open source worldwide.

To learn more about the MindTouch Advisory Team, please visit our company page.

To download your copy of MindTouch Enterprise, please visit our product page.


The Open Source vs. Proprietary competitive landscape is constantly changing and current information is hard to come by. We decided to create this matrix for those looking for an open source alternative to proprietary solutions.

So to try and help, we have looked at search data from Google which produced some surprising results.

Our Methodology to Determine Popularity

We used a number of tools from Google to determine popularity of the products around the world. For instance, the search volume methodology uses a scale and is based on the average worldwide traffic of the product in the last 12 months. It is also relative to the comparison product.

Regarding country popularity, if a high proportion of the searches in a country are for the product term, then this indicates the search term has a high degree of popularity in this country relative to the other countries.

The Proprietary Versus Open Source Matrix

Read more…

As part of MindTouch’s 2009 open source best practices research,  we asked C and VP level Open Source Executives who they thought are the most influential people in the industry today.  Over 50 votes from Executives in Europe and North America were cast to determine the 2009 edition (note: they could not vote for anyone in their own company).  What makes this list remarkable is that industry insiders were the judges.

There were a few surprises from outside of the open source industry.  For instance, Steve Ballmer was voted in because of his negative remarks on the open source industry and its subsequent positive impact.  Vivek Kundra was voted in because of his contributions to the industry inside the US Federal Government (in fact the Whitehouse.gov site was revamped with open source software).  Notably absent however are any influential women.

This list of the top influential Executives of the 2009 is ranked by the effect these individuals have had on the open source industry.  Not all are recognizable, but these leaders are the movers, shakers and thought leaders of the open source industry.   Want to know the future direction of open source?  Just ask a few of the people on this list.

Read more…

Deki for CRM Offers Smarter Collaboration and Augmented Intelligence within Leading CRM Solutions to Dramatically Improve the Context around Leads and Customers

NEW YORK, O’REILLY WEB 2.0 EXPO, Sept. 16, 2008 – MindTouch, creator of an award-winning open-source social enterprise collaboration platform, and SnapLogic, the SaaS integration company, today announced Deki for CRM, enabling customers to derive greater value from their existing CRM systems such as SugarCRM and Salesforce.com through augmented intelligence and team collaboration.

Deki for CRM is a solution built on MindTouch Deki Enterprise Server and the SnapLogic open source data integration framework and SnapLogic Solution Packs for SugarCRM and Salesforce.com. The solution provides sales and marketing professionals a dashboard of dynamic reports within their CRM application by pulling relevant data from a variety of backend applications and online Web services. Using Deki for CRM, these professionals can quickly and easily create and collaborate on dynamic reports and mashups, accessing vital customer information in Salesforce.com and SugarCRM without the need for advanced SOAP Web services programming.

“This powerful combination of MindTouch and SnapLogic gives users a more complete, up-to-the-minute view of customer data, product data, order status, and more. SugarCRM and Salesforce.com customers can rapidly and easily put Deki for CRM to work addressing real-world business challenges.”

Chris Marino, CEO of SnapLogic

CRM systems have become essential for modern businesses, but users often require data from other applications and data sources in order to properly handle leads, manage large accounts, and coordinate a strategy to win new business. Moreover, business success often relies upon collaboration, especially within sales teams and across organizations. Deki for CRM creates a more dynamic workflow as employees share expertise across the silos of the company and achieve higher efficiency as independent systems are mashed up in a centralized space. The result is improved company-wide visibility into projects, people and products.

Deki for CRM offers a wiki-based collaborative interface to an industry-leading Web-oriented platform. It enables unparalleled customer-centric collaboration using SnapLogic data pipelines from CRM applications such as SugarCRM and Salesforce.com, and other enterprise data sources such as external financial systems, product databases, and order processing systems. Deki for CRM eliminates the need for complex programming, while giving business users just the data they need to accelerate sales.

Pricing and Availability

Deki for CRM starts at $15,000 and is available for purchase from MindTouch at www.mindtouch.com.  More information, including instructions on how to access a live hosted demo of Deki for CRM, is available now at http://sugardemo.mindtouch.com.  SnapLogic professional services are available to help MindTouch Deki for CRM customers to create custom data integrations.  More information is available at www.snaplogic.com/Services/Overview.

About SnapLogic

SnapLogic brings SaaS integration to the enterprise. SnapLogic enables enterprises to integrate data on both sides of the enterprise firewall and to create enterprise mashups and rich Internet applications (RIAs). SnapLogic was founded in 2006 and is headquartered in San Mateo, Calif. For more information, please visit www.snaplogic.com or call (650) 655-7200

For media inquiries, please contact:

Christian Danella Prequent, Inc. (for SnapLogic, Inc.)

[email protected]

+1-408-275-6488 office

+1-415-350-4830 mobile


With a wave of great new customers and several time consuming projects coming to fruition, July has been a great month for MindTouch. One of the larger projects reaching completion is the initial launch of a new MindTouch.com website. If you haven’t seen the new site I encourage you to take a look. More iterations to the site remain, but the foundation has been laid. What you’ll discover at the new website is a more accurate depiction of the power and capabilities of MindTouch Deki and a persona-based approach to communicating the product that should make it easier to navigate the site. An interesting side note about the new website, all photos are of my co-workers at MindTouch; so, you might recognize some faces.

In order to help us tailor the new website at www.MindTouch.com to suit your needs please answer these questions.

The most significant project that’s been completed this month is the introduction of MindTouch Deki Enterprise Edition. The bifurcation of MindTouch Deki into two editions has long been in the works. Going forward, MindTouch Deki has a Community and an Enterprise Edition. The Community Edition will continue to be free. The Enterprise Edition is not. The two Editions differ in many important ways and there are a lot of Deki users who will now want to upgrade to the Enterprise version of MindTouch Deki.

MindTouch Deki Community Edition is unsupported and intended for developers and technical enthusiasts. MindTouch Deki Community serves as the research edition for MindTouch Deki development and is absolutely not recommended for production environments because it is running on the bleeding edge of product development.

MindTouch Deki Enterprise Edition is production ready. This is the only edition that receives comprehensive test coverage and is certified and supported by MindTouch Inc. Moreover, MindTouch Deki Enterprise Edition includes services tailored to saving organizations time and money, getting projects securely and quickly launched and makes MindTouch available when urgent support is needed. Lastly, the Enterprise Edition is the only version that can run MindTouch commercial enterprise modules.

In short, the Community Edition is where MindTouch Developers check in, while the Enterprise Edition is certified, warrantied and receives comprehensive test coverage, plus has access to free commercial modules. If you work at a company or organization that relies on MindTouch Deki for collaboration you will want to upgrade to the Enterprise Edition. All MindTouch Deki users should immediately evaluate which is right for them, Enterprise or Community.

Modules consist of application adapters for external applications or databases and also often include predefined page templates that create dashboards, dynamic reports or mashups for users from the external applications or databases. These modules are a new concept for MindTouch users. MindTouch releases free commercial enterprise modules and free community modules. Community modules are adapters to other open source projects and will remain free and able to run with the Community Edition of Deki. Commercial enterprise modules are free, but only work with the Enterprise Edition of MindTouch Deki. There already are many free commercial enterprise and free community modules available, including:

  • CRM: SugarCRM, Salesforce
  • Databases: MySQL, Microsoft SQL Server, Microsoft Access and Microsoft ADO.NET
  • Software development: Subversion, Mantis, Jira, Bugzilla, Trac
  • and many more…

More information will be made available in the next month about commercial enterprise modules so stay tuned. We’re happy to demo any module and discuss with you how these solutions can improve your collaboration. If you have questions about modules or Deki Enterprise vs. Deki Community contact us today.

Thank you for your continued support of MindTouch and your enthusiasm for our product. Many of you are helping to spread the word about MindTouch by word of mouth, blogging, twitter and commenting on blog posts. Please continue to do this. Also, please help MindTouch by completing this short survey, which will only take a couple minutes. For all those of you who complete the survey or actively participate in spreading the word about MindTouch (honor system) you may email [email protected] your mailing address and tshirt size. While supply lasts MindTouch will mail you a tshirt as a thank you.