Fighting for users, one product guide at a time.
Categories   Community News

RightScale Launches MindTouch Powered Support Portal

Damien H on Jun 16th, 2009
Comments Off
Share

RightScale, the leader in cloud computing management, recently launched their new MindTouch powered Collaborative Network for self service-support and product documentation. This innovative property provides users structure, search and discoverability to what was an inherently unstructured and disconnected knowledge base. Content consists of tutorials, videos, references, and frequently asked questions. The MindTouch platform made the [...]

Categories   MindTouch

New MindTouch Customer Support Portal

Corey Ganser on Feb 6th, 2009
Comments Off
Share

We are migrating to a new support portal and help desk system in an effort to improve the customer’s support experience. Included in the the new help desk is a Customer Exchange section where customers can post questions, tips, and solutions for MindTouch Deki along with interfacing with other customers. Over the next day you [...]

Categories   MindTouch

MindTouch adds Support Portal for Customers

Corey Ganser on Aug 22nd, 2008
Comments Off
Share

Today we launched a new Support Portal for our customers which includes MindTouch reviewed solutions, access to your case history, and the ability to log cases from the interface. At the same time we are in the process of updating our User Manual and improving other documentation in the constant effort to improve the user [...]

Copyright © 2011 MindTouch, Inc.