Replay of “Creating eBooks: Understanding the Opportunities, Challenges, Devices, and Standards”

December 30th, 2011 | | Webinar

MindTouch recently sponsored a webinar entitled “Creating eBooks: Understanding the Opportunities, Challenges, Devices, and Standards”, hosted by Scott Abel, The Content Wrangler. The event, attended by nearly 500 content professionals, featured interviews with digital publishing strategists Ann Rockley and Charles Cooper of The Rockley Group and eBook publishing expert Eric Freese of Aptara. There were so many questions posed by attendees that we were unable to answer them all during the live event. So, we asked the guests to answer the questions in writing.

The recording and Q&A are now available below. Enjoy!

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Replay of “Is search the solution for findability?”

October 4th, 2011 | | Webinar

Our latest webinar, “Is search the solution for findability?” was a discussion between Scott Abel, The Content Wrangler and veteran technical writer/indexer Cheryl Landes. The two discussed how indexes can improve findability and speculated about what indexes will look like in the future.

The webinar was an action-packed 60 minutes! The recording and Q&A are now available below. Enjoy!
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Replay of “Managing Content Projects: What You Need To Know To Succeed”

September 28th, 2011 | | Webinar

Our latest webinar, “Managing Content Projects: What You Need To Know To Succeed” was a discussion between Scott Abel, The Content Wrangler and content strategist Joe Gollner. The two discussed some of the most important steps involved in managing a content project. Real project experiences were shared to set the stage for a discussion of what people should keep in mind when they are called upon to whiteboard a project plan or to review a project that is currently underway.

The webinar was an action-packed 60 minutes! The recording and Q&A are now available below. Enjoy!
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Replay of “The Power of Many: The STC in the Age of Social Media”

September 28th, 2011 | | Webinar

Our latest webinar, “The Power of Many: The STC in the Age of Social Media” was a discussion between Scott Abel, The Content Wrangler and Society for Technical Communication’s Vice President, Alan Houser. The two discussed options for plugging into social networks and professional societies in the field of technical communication, how to make the best choices among the available options, and how to use these relationships to advance your career and contribute to the profession of technical communication.

The webinar was an action-packed 60 minutes! The recording and Q&A are now available below. Enjoy!
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Replay of “Don’t Overlook Governance! Understanding The Need For Control In A Web Content Strategy”

August 23rd, 2011 | | Webinar

Our latest webinar, “Don’t Overlook Governance! Understanding The Need For Control In A Web Content Strategy” was a discussion between Scott Abel, The Content Wrangler and Kristina Halvorson, founder of Brain Traffic and author of “Content Strategy for the Web”. The two discussed governance – what it is, what it isn’t, and why we need it – and explored how organizations can build adequate controls into their content strategy.

The webinar was an action-packed 60 minutes! The recording and Q&A (by Scott and Kristina) are now available below. Enjoy!
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Replay of How Interactive Documentation Builds Corporate Value (and Esteem from your Colleagues)

August 18th, 2011 | | Webinar

Our latest webinar, “How Interactive Documentation Builds Corporate Value (and Esteem from your Colleagues)” was a discussion between Scott Abel, The Content Wrangler and Amanda Cross, Documentation Manager at Exact Target. Scott and Amanda discussed the common myths about the dangers of making documentation social and how joining the online conversation provides you with opportunities for market innovation, building your brand, improving customer experience, and driving revenue. The two also talked about strategies that can be employed to convince others in your organization that using social tools are essential for building customer engagement.

The webinar was an action-packed 60 minutes! The recording and Q&A are now available below.
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Replay of “Designing E-Learning: Art, Science or Witchcraft?”

August 10th, 2011 | | Webinar

Our latest webinar, “Designing E-Learning: Art, Science or Witchcraft?” was a discussion between Scott Abel, The Content Wrangler and Phylise Banner, Instructional Design Project Leader at American Public University System. Scott Abel and Phylise Banner took a look at the evolution of education theory alongside that of instructional technology, explored the roots of instructional design and discussed what they think the future holds for online learning.

During the webinar we had a few questions come in asking about the eBook we had mentioned during the live webinar. To get a free copy of the soon-to-be-released eBook entitled “eBooks 101: The Digital Content Strategy for Reaching Customers Anywhere, Anytime, on Any Device” webinar attendees must send an email to moreinfo [at] rockley [dot] com with Free eBooks 101 eBook in the subject line.

The webinar was an action-packed 60 minutes! The recording and Q&A are now available below.
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Replay of Managing Global Documentation Teams in a Connected World: Tips for Success

July 27th, 2011 | | Webinar

Last Friday’s webinar, “Managing Global Documentation Teams in a Connected World: Tips for Success” was a discussion between Scott Abel, the Content Wrangler, and Paul Perrotta, formerly a global product documentation and training team leader at a network management software division of Cisco Systems. In this webinar, the two discussed the realities of how a global marketplace can impact the way content is created and delivered in our interconnected world. Attendees learned how to establish a successful, collaborative, global team – despite cultural differences.

The webinar timed at 60 minutes and the recording is available below. Thank you again to Scott and Paul for an insightful webinar.
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Replay of Organizing Help Content: Overcoming the Problem of Findability with Tom Johnson

June 16th, 2011 | | Video, Webinar

Our latest webinar, “Organizing Help Content: Overcoming the Problem of Findability” was a discussion between Scott Abel and Tom Johnson, technical communication expert and creator of the ultra-popular technical communication blog, I’d Rather Be Writing. The two talked about the problems that impede content findability and suggested strategies for helping attendees improve their technical support sites by making their content easily discoverable.

The webinar was recorded in full (60 minutes) and is available below. In addition to the recording, there were a handful of questions asked by the live audience that were unable to be answered during the webinar. I enlisted Tom to help answer them. You can find them below. Thank you again to Tom and Scott for an insightful webinar.
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Replay of Search Engine Optimization 101: Understanding SEO with Jeff Carr

June 8th, 2011 | | Video, Webinar

Our latest webinar, “Search Engine Optimization 101: Understanding SEO” was a discussion between Scott Abel and Jeff Carr, Senior Information Architect & Search Consultant at Earley & Associates, about the importance of having a solid SEO strategy. Attendees learned the basics of search engine optimization, how it works, when it doesn’t, what to watch out for, and what you can do to ensure your content doesn’t get lost in a digital haystack. Real world examples were also highlighted.

During the webinar Jeff mentioned an article that compared the difference between internal and external search. Access the article in full here. In addition, Jeff has provided us with an excellent visualization which looks like a Periodic Table of SEO Ranking Factors. It’s pretty cool – Check it out!

The webinar was recorded in full (60 minutes) and is available below. In addition to the recording, there were a handful of questions asked by the live audience that were unable to be answered during the webinar. I enlisted Jeff to help answer them. You can find them below. Thank you again to Jeff and Scott for an insightful webinar.
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