MindTouch Support Packages provide:

• Expert developer advice — create mashups, dashboards and micro applications
• Experienced designer support — tailor the look and feel of your MindTouch install
• Custom configurations — best practices for the enterprise, clustering and more
• Service level agreements — guaranteed quick, hassle-free installation and support

Complimentary Support

As part of the MindTouch 2009 purchase all customers receive FREE Included Support, and access to the MindTouch Support Portal. The “Included Support Plan” consists of the following:

• Installation, Configuration support
• Basic system maintenance support
• Email only
• Hours of coverage: 6am EST to 5pm PST Monday – Friday
• Initial integration with Enterprise directories (LDAP/AD)

We’ll Help You Choose the Support Package for Your Needs

Support packages are available in Gold or Platinum levels with additional add-on packs for premium support, each providing more options for engagement with MindTouch team members. Upgrade your Included Support Package to Gold and Platinum to gain additional levels of engagement with MindTouch team members. The matrix below compares the three packages, contact a MindTouch Sales Representative with any additional questions at 619-795-8459 option 2. MindTouch offers limited pre-sales support during the evaluation period of our software.

Get a Quote for Support

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