Make Help Content Your Greatest Asset
Grow your customer base by creating smarter, more loyal product users.
The MindTouch authoring experience is so simple and effortless that new contributors from any part of the company can make an immediate impact. The tool stays out of the way, so we can focus on the content that we’re delivering to our customers.
Documentation Manager, Code42
Of All Customers Prefer Online Self-Service
Of Buyers Are Self-Educating Online
Of These Buyers Make a Buying Decision Before Speaking With a Vendor
As a MindTouch customer, we know that we have a partner that is fanatical about our success with their products.
Founder and CEO, Zuora
MindTouch is the most customizable and comprehensive platform that we found for our customer support knowledge base. It seamlessly integrates with our brand so that our customers never feel like they have left DudaMobile.com or DudaOne.com. Given our performance needs, MindTouch was by far the easiest system to set up and configure.
Director of Customer Support, DudaMobile
MindTouch has reduced our publishing lifecycle from about 2 weeks to 15 minutes. When you think about the number of people who are viewing our site, if there’s something wrong in our release notes, there’s a lot of value in being able to make updates instantly. This lets us provide the best information to our customers at all times.
Sr. Director of Operations, Blackboard