New Revenue Opportunities

• Build your business and
  increase profitability
• Reduce costs and increase operational efficiency
• Realize your full business potential

Committed to Partner Success

Mark Fidelman

Vice President of Sales
MindTouch, Inc.

As the MindTouch VP of Sales I am committed to Partner Success.
Read more.

Join the MindTouch Alliance Program and Open Your Business to New Revenue Opportunities

The MindTouch Alliance Program is a single, integrated, worldwide program designed to help you realize additional revenue opportunities.

Partnering with MindTouch helps you:

• Build your business and increase profitability with benefits designed to help you build revenue, sales momentum and prominence—while increasing your market impact.
• Reduce costs and increase operational efficiency throughout your business cycle by using valuable software, training, and support benefits.
• Realize your full business potential—for you and your customers—through innovative MindTouch technologies, your relationship with MindTouch, and the partner community.

Once your organization is enrolled in the MindTouch Partner Program, you will have immediate access to benefits and resources tailored to your individual business needs.

Who Should Join the MindTouch Alliance Program?

The MindTouch Alliance Program is designed for all businesses whose primary function is to sell, service, support or build solutions on the MindTouch platform or provide solutions based on MindTouch products and technologies to independent third-party customers. Examples of qualifying businesses are:

• Consulting services providers
• Independent software vendors (ISVs)
• Independent hardware vendors
• Large account resellers

Designed to Deliver Value to a Wide Rage of Partners

There are four categories of membership in the MindTouch Alliance Program:

1. MAP Consultant, Receive fees for qualified referrals to MindTouch
2. MindTouch Certified Vendors, MindTouch Certified Value Added Resellers
3. MindTouch Development Partner, Developer partners that build applications on the Mindtouch platform
4. MindTouch Sublicensee, Incorporating Mindtouch technology into Vendor's and allowing vendor to sublicense

Based on your membership level, you receive a set of program benefits that support all stages of your business cycle—from business planning to customer retention. Program benefits vary by membership level and include innovative marketing tools and services, MindTouch software licenses, technical and sales support resources, and sales and technical skills training.

MindTouch Sublicensee demonstrates the highest degree of expertise in developing with MindTouch technologies. This program allows you to have the opportunity to build the closest possible working relationship with MindTouch, and receive the developer program’s top benefits.

To enroll in the MindTouch Alliance Program, click here. Once you are an approved MAP partner, you will have access to the Partner Membership Center which is your main site for managing your relationship with MindTouch.

Take Advantage of Program Benefits to Help Your Business Succeed

The MindTouch Alliance Program provides a wealth of benefits, including tools, resources, software, training, and support services. These benefits are designed to help you extend your market reach, reduce costs, increase profitability, and deliver innovative solutions that allow you and your customers to realize your full business potential. The program benefits support all stages of your business cycle by helping you to:

• Plan your business—The tools and resources you need to help you grow and develop your business.
• Enable—Assistance in building and maintaining expertise in your particular areas of specialization through training resources and access to MindTouch software for development, support, sales, and/or internal use purposes.
• Create demand—Marketing activities to help you create demand and build sales around MindTouch software launches and new marketing initiatives.
• Sell—Accelerate sales and gain a competitive advantage. The MindTouch Alliance Program continues to enhance the value of your membership through benefits, tools, and resources designed to help you accelerate sales, gain a competitive edge, and win more deals.
• Provide service and support—The tools and services you need to deliver customer satisfaction with MindTouch software.
• Retain your customers—Tools to help you connect with and strengthen your customer relationships.

Benefits may be delivered online, by telephone, in e-mail, or in person. Partners at all membership levels also have access to the MindTouch Alliance Program website, which offers tools, resources, and news to support your organization's business.

MAP Support Benefits by Membership Category

Telephone-based Pre-Sales Technical Support: MindTouch Certified Vendors and VAR’s are entitled to FREE and unlimited access to Telephone-based Pre-Sales Support. Staffed by a skilled team of MindTouch sales professionals

5-Pack of Professional Support Incidents: The 5-pack of professional support incidents provides access to MindTouch support professionals by telephone. In non-business-critical situations, professional support incidents provide assistance in problem resolution for specific symptoms encountered while using MindTouch technologies.

Business-Critical Phone Support: Business-Critical Phone Support provides support during critical “server down” customer situations. At no additional charge, this resource gives our partners direct access to technical support engineers who can help solve escalated technical issues with “business server down” situations affecting a customer’s MindTouch deployment.

MindTouch Developer Forums: MindTouch Forums provide the help partners need in break-fix situations that are not time-critical. These online forums are staffed by MindTouch open source experts and by MindTouch Support Professionals to answer questions on MindTouch technologies.