Support

 
 

Contact MindTouch Support

Toll Free 1-866 646 3868 (ext 1)
Int'l 1-619 795 8459 (ext 1)
Hours Monday-Friday
8am-5pm (Pacific Time)
Email Support@MindTouch.com
Extended Contact Us to learn about support packages

MindTouch Customer Support Portal

If you are a MindTouch customer then you have access to the MindTouch Deki Support Portal. Depending on your support level you'll be able to take advantage of the MindTouch Deki solution base, Online Support Chat, Case Submission, and Phone Support. To gain access contact us.

Take Advantage of MindTouch Support Packages

By choosing MindTouch Deki for your enterprise, you're well on your way to gaining a competitive edge and optimizing performance. However, deploying the most complete enterprise collaboration platform is only part of the key to success. Another equally essential element is a comprehensive MindTouch Support Package. Learn more about MindTouch Support Packages.

MindTouch Enterprise Trial Support

If you are running a MindTouch Deki Enteprise Trial you have access to MindTouch Pre-sales Support Representatives. You can receive answers about deployment, configuration, activation and any other questions you may have about the MindTouch Deki Enterprise Trial. MindTouch Pre-sales will also assist you with extending your 15 day trial.

To take advantage of MindTouch Trial Support fill out our contact form or
call Toll Free 1-866 646 3868  (ext 1).

MindTouch Deki OpenSource Support

If you are using MindTouch Deki OpenSource you can get support from the user community at the MindTouch Developer Center and our Developer Forums. While MindTouch does take an active role at the MindTouch Developer Center and in the Forums not all of the content at these sites is always 100% accurate because it is largely community contributed. The only way to ensure accurate up to date information and quality support is to purchase a commercial MindTouch Deki license.

 

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