Take Advantage of MindTouch Support Packages

By choosing MindTouch 2009 for your enterprise, you're well on your way to gaining a competitive edge and optimizing performance. However, deploying the most complete enterprise collaboration platform is only part of the key to success. Another equally essential element is a comprehensive MindTouch Support Package. Learn more about MindTouch Support Packages.

MindTouch Enterprise Trial Support

If you are running a MindTouch 2009 Enterprise Trial you have access to MindTouch Pre-sales Support Representatives. You can receive answers about deployment, configuration, activation and any other questions you may have about the MindTouch 2009 Enterprise Trial. MindTouch Pre-sales will also assist you with extending your 15 day trial. To take advantage of MindTouch Trial Support fill out our contact form or call Toll Free 1-866 646 3868.

Basic Support Plan

All customers who have purchased MindTouch Standard and Enterprise receive FREE Basic Support as part of the license purchase. The MindTouch Basic Support Plan includes the following:

• Installation, Configuration support
• Up to 30 days after purchase
• Email only
• Hours of coverage - 9AM to 5PM PST M-F.
• Initial integration with Enterprise directories (LDAP/AD)
• FREE with MindTouch 2009 Standard or Enterprise

MindTouch Open Core Support

If you are using MindTouch Open Core you can get support from the user community at the MindTouch Developer Center and our Developer Forums. While MindTouch does take an active role at the MindTouch Developer Center and in the Forums not all of the content at these sites is always 100% accurate because it is largely community contributed. The only way to ensure accurate up to date information and quality support is to purchase a commercial MindTouch license.