As many of you know, MindTouch publicizes lists of Most Influentials in a variety of industries and spaces. Just in the last year we have announced such lists as
- 2011 Technical Communication Innovation Award Winners
- Top 25 Content Strategists
- Most Influential Technical Communicator Bloggers
- Most Influential People In Open Source
Well it’s about time we put a new list together and this time we’re going to identify the Most Influential People in Customer Service (#custserv). We’re putting a little twist on the selection process this time, though. In addition to calculating out the most influentials using our own special algorithm, we now want YOUR input, after all, we have collaboration in our DNA. So, we ask you: who do you think should be included in the Customer Service Most Influentials list? More specifically, we want to know who you think should be considered in the TOP 5. No pressure or anything…
What makes an influential customer service expert? Someone who drives conversations around new processes, technology or methods to measure success. Someone who brings new ideas to the table and has the experience to contribute best practices, while challenging the status quo.
Below we’ve provided a poll of customer service regulars and a space for other nominations. Remember, the poll is for the Top 5 finalists. Send us your votes and we’ll pick the Top 5 from the poll. The Most Influential in Customer Service (#custserv) list will be announced end of July, so stay tuned and VOTE!
*If you have suggestions for the Top 25 list (beyond that of just the Top 5) comment below!
VOTE for the TOP 5 NOW!
