• How to Buy MindTouch
  • Have MindTouch Contact Me
  • Join a Webinar

Related Downloads

  1. MindTouch 2010> Product
  2. Platform v10> Product
  3. Forrester> White Paper

MindTouch 2010

The "Killer App" For Strategic Documentation.

MindTouch > Products: MindTouch 2010

Strategic Documentation Platform | Product Documentation Platform | Process Documentation Platform by MindTouch

Table of contents

Your Documentation is Your Best Storefront. Are You Open for Business?

Over half of your website traffic is seeking documentation, so you'd better deliver compelling content that converts visitors into revenue. That’s where MindTouch 2010 comes in: it’s a breakthrough solution for creating, managing and sharing your company's strategic content, including process and product documentation. Using MindTouch 2010, you can leverage great work from across your organization into real business ROI for customers, partners and colleagues.

MindTouch 2010 improves the way technical communicators, community managers, customer service reps, knowledge managers, writers and editors work. It offers comprehensive features and benefits across the entire content management lifecycle:

Documentation Life cycle: Author, Discover, Curate

MindTouch Intelligent Documentation Framework: Strategic Content in Context

Intelligent Documentation Framework

Unique to MindTouch 2010, the Intelligent Documentation Framework (IDF) is both technology and methodology, combined to deliver the fastest route to content authoring, while dramatically enhancing content discovery, the foundation upon which MindTouch Curation Analytics is built. By using this robust collection of semantically rich content authoring tools, your documentation navigation is dynamically generated on the fly, your process is accelerated and content quality is improved. 

MindTouch Community Scoring

Community Scoring

Your customers have a lot to teach you about your products and documentation. Are you learning from them? Community Scoring is one of several new tools in MindTouch 2010 that gives your customers and prospects a voice. In a click, users can score and comment on your content - providing you with priceless feedback.

MindTouch Adaptive Search

Adaptive Search

Just like Google, your user's behavior has a wealth of intelligence that should inform search. With MindTouch Adaptive Search, your content search algorithm gets smarter by learning from your users.

Delivering quality documentation is consistently one of the biggest challenges for any company. Information is spread across multiple departments, timezones and even languages. We have yet to find a solution as powerful as MindTouch; it provides the speed and agility our support team needs by minimizing the time we waste trying to find content and lowering our cost of actually developing that content in the first place.
- Victor Solano, Senior Product Manager, Autodesk

Why MindTouch 2010?

  • MindTouch customers report a 10% increase in leads generated from their MindTouch powered documentation.
  • Documentation is a critical step in your prospect's due diligence. The improved navigation, search and quality of content delivered by MindTouch converts more of these prospects to customers.
  • Average cost of a support phone call - $155. Average cost of customer finding their solution via your MindTouch 2010 documentation - $0.05. You do the math.
  • Easily collaborate with contributors within and beyond the corporate firewall, because it takes a team to create the best documentation.
  • Free trial. What's not to like about free?

Copyright © 2010 MindTouch, Inc.
Powered by MindTouch 2010

Connect With Us